Exhibitors 2025
Description AdPremier helps you to achieve your online growth objectives, by advising and supporting you on the most relevant levers for your business: SEA, SMA, SEO, Data.
Our team of experts will play an active role in your web marketing development.
Our team of experts will play an active role in your web marketing development.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-advertising, PPC strategy and Retargeting
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO/SEM
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Media/Social Media Management
Description Advancia Téléservices is a Tunisia-based customer relationship center specializing since 2010 in high-value outsourcing: customer care, tech support, back-office, activity management, and workforce planning. ISO 18295-1 and 27001 certified, and RSE Confirmed label holder, we place excellence and data security at the heart of our commitments.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer loyalty management
Description Agorapulse is a leading social media management platform that helps businesses easily manage their social presence across all major networks. Trusted by thousands of brands worldwide, Agorapulse offers comprehensive publishing, scheduling, inbox, listening, advocacy, and reporting tools that save time, enhance collaboration, and drive real business
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Social media monitoring
- DIGITAL MARKETING STRATEGIES AND TOOLS - Influence marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Collaborative marketing platform for networks animation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Media/Social Media Management
Description Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience
that guides consumers and professionals to the best purchase anytime, anywhere.
that guides consumers and professionals to the best purchase anytime, anywhere.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Data security and compliance
- DIGITAL MARKETING STRATEGIES AND TOOLS - Databases
- DIGITAL MARKETING STRATEGIES AND TOOLS - Artificial intelligence solutions
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - PIM (Product Information Management) / DAM (Digital Asset Management)
Description AntVoice runs your display campaigns on the open web through a unique hybrid AI, combining third-party cookies and cookieless signals. More reach, better performance, less dependence on GAFA. Simple, efficient, transparent. Ready to boost your digital acquisition by tapping into the full data potential of the open web?
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Media Activation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversion
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-advertising, PPC strategy and Retargeting
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
Description Avanci, an expert in data and AI, supports you from customer acquisition to retention. We combine 1st and 3rd party data to optimize your ROI. With our AI Profile megabase of 48 million individuals, we enrich your customer knowledge and improve your campaigns while respecting GDPR. Boost the impact of your actions with Avanci.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer/data knowledge
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - DMP/CDP
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
Description Avaya is a leader in intelligent orchestration, empowering businesses with AI-driven solutions for seamless, personalized interactions across channels. Our unified platform ensures secure, flexible, and innovative communication, transforming customer and employee experiences.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Data security and compliance
Description Axeptio is a SaaS solution that enables brands and digital publishers to collect consent from their web visitors, in compliance with current regulations, and in full adherence to IAB standards. Axeptio offers its customers’ visitors and readers a respectful consent experience, that values their choice and privacy.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Data security and compliance
- DATA COLLECTION AND ANALYSIS - Data privacy and RGPD
Description Outsource your business processes to gain agility and accelerate your growth.
For over 20 years, our teams have been delivering innovative, tailor-made solutions to support your internal resources, optimize costs, and boost productivity.
For over 20 years, our teams have been delivering innovative, tailor-made solutions to support your internal resources, optimize costs, and boost productivity.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multilingual solutions
Description Belacom is your marketing automation consultancy! We offer our customers the most effective solutions on the market to meet their needs. We integrate the selected solution into their IS, train them and support them in day-to-day use to maximise their results!
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - IT services integrator
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multi-channel relationship marketing
Description Biggie is a global media & marketing agency with 300 experts in 7 countries. It supports brands with a tailor-made approach, combining strategy, media, data, creation and performance to meet all their challenges and accelerate their growth. Partners in growth.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Media Activation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Influence marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content marketing strategies
Description Brevo helps build strong customer relationships at scale across all channels. Manage data, campaigns, and messages via Email, SMS, WhatsApp, Push, Chat, and more. Trusted by 500,000+ businesses like eBay, Decathlon, and Carrefour, Brevo delivers great customer experiences, cuts costs, and boosts sales with its intuitive all-in-one platform.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - DMP/CDP
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
Description Buybox is the leading omnichannel gift card solution for e-commerce and retail brands. A comprehensive platform to sell to individuals, businesses, and through the largest reselling network in Europe. Trusted by Sephora, Nespresso, Adidas, H&M, Zalando, Etam, Airbnb, FNAC, Courir, E.Leclerc, Rakuten, Jules, and Lacoste.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Retail Media
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Drive/Web to store
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Payment
Description Captain Wallet by Brevo is a mobile-first loyalty solution. Add cards, vouchers, and tickets directly to your customers’ Wallets—no app needed. Send push notifications via web, app, and Wallet to drive traffic. Reward customer actions with an automated loyalty engine. +52% revenue/client, +77% purchase frequency.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer loyalty management
- DIGITAL MARKETING STRATEGIES AND TOOLS - Mobile marketing / mobile applications
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Digital wallet
Description CyberCité is the expert agency in Search & Digital Marketing.
For over 25 years, we have been empowering brands to grow by designing and executing high-impact audience acquisition strategies. The agency is structured around 6 areas of expertises: SEO, SEA/Media/Social Ads, Content Marketing, Data Analytics, Global Search, R&D (AI & Innovation Lab)
For over 25 years, we have been empowering brands to grow by designing and executing high-impact audience acquisition strategies. The agency is structured around 6 areas of expertises: SEO, SEA/Media/Social Ads, Content Marketing, Data Analytics, Global Search, R&D (AI & Innovation Lab)
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Media Activation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content Marketing & Social Selling
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO/SEM
Description DAC France, a subsidiary of the international DAC Group (North America, Europe, India), supports its clients with digital strategy, marketing, and communication (SEO, SEA, social media, presence and review management), as well as with challenges related to AI, machine learning, deep learning, and natural language processing (NLP).
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO/SEM
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Paid
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Drive/Web to store
- DATA COLLECTION AND ANALYSIS - Predictive analysis
Description Dartagnan is part of the JustRelate Group - a software and services company with a deep understanding of marketing, sales and service in medium-sized and large companies.
Dartagnan is a SAAS solution designed for your Marketing and CRM teams to independently create innovative email campaigns, used by over 1500 users in more than 30 countries.
Dartagnan is a SAAS solution designed for your Marketing and CRM teams to independently create innovative email campaigns, used by over 1500 users in more than 30 countries.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Mobile and cloud-based CRM solutions
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-Mail Builder
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Commerce platform
Description datashake is a digital acceleration agency helping brands structure and scale their acquisition with a multi-channel approach combining SEA/SMA, SEO, CRM, creative strategy and data. We bring sharp expertise, agile management and a strong performance-driven culture.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Media Activation
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-advertising, PPC strategy and Retargeting
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO/SEM
Description Dialog Insight is a marketing platform that centralizes and activates your customer data to deliver hyper-personalized communications. With advanced segmentation, powerful automation and a flexible interface, you can run high-performing campaigns—without complex integrations.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- DIGITAL MARKETING STRATEGIES AND TOOLS - DMP/CDP
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multi-channel relationship marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
Description From consulting to the delivery of B2C & B2B digital and eCommerce experiences.
For over 20 years, Dn'D has been supporting B2B and B2C companies in a wide range of sectors (retail, luxury goods, industry, consumer goods, etc.) in the consulting and delivery of their IT and digital projects.
For over 20 years, Dn'D has been supporting B2B and B2C companies in a wide range of sectors (retail, luxury goods, industry, consumer goods, etc.) in the consulting and delivery of their IT and digital projects.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Interface design (UI)
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Website / e-shop development
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Commerce platform
Description Since 2009, Dydu has been offering an intuitive no-code platform for professionals to design intelligent conversational agents in complete autonomy: chatbots, voicebots, callbots.
Our solutions are based on natural language understanding, artificial intelligence and generative AI to lighten the daily workload of support teams while improving user
Our solutions are based on natural language understanding, artificial intelligence and generative AI to lighten the daily workload of support teams while improving user
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Employee support tools
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
Description As a French SaaS software vendor, easiware helps over 500 brands with the management and customization of their Customer Experience. By leveraging artificial intelligence, easiware empowers brands to centralize customer request processing, enhance customer knowledge, and monitor satisfaction more effectively.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
Description Feedier is the AI platform for Customer Experience professionals. Our platform frees CX teams from time-consuming tasks such as manual analysis of verbatim feedback, the creation of action plans and reports, in order to enhance their efficiency and maximize their impact.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer voice collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer intelligence
- DATA COLLECTION AND ANALYSIS - Automated data collection
- DATA COLLECTION AND ANALYSIS - Data privacy and RGPD
Description FeedMax – The French AI that boosts your e-commerce profitability 🚀
Want +10% to +100% ROAS with zero risk?
Increase your sales and profit margins with an innovative AI solution that optimizes and enriches your product feeds in your PMax and Shopping campaigns.
Risk-free trial. Performance-based pricing.
Want +10% to +100% ROAS with zero risk?
Increase your sales and profit margins with an innovative AI solution that optimizes and enriches your product feeds in your PMax and Shopping campaigns.
Risk-free trial. Performance-based pricing.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO/SEM
- DIGITAL MARKETING STRATEGIES AND TOOLS - Artificial intelligence solutions
- DATA COLLECTION AND ANALYSIS - Predictive analysis
Description hipto revolutionises customer acquisition by connecting brands with highly engaged and intent-driven prospects. With a data-driven approach fully compliant with GDPR, hipto generates highly qualified leads, optimising conversion rates and enhancing marketing performance for businesses.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content Marketing & Social Selling
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multi-channel relationship marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
Description INO CX meets all your internal and external communication needs. It inherently comprises 3 parts: omnichannel contact center software, collaborative tools, and business telephony. 100% cloud-based with AI functionalities, open, and flexible, INO CX seamlessly integrates through APIs and connectors (Salesforce, Chrome...).
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer voice collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Telecom and Voice over Internet Protocol (VoIP) operator
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Interactive Voice Response (IVR) and Computer Telephony Coupling
Description #1 AI-native Omnichannel Experience and Customer Engagement Platform
Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.
Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversion
- DIGITAL MARKETING STRATEGIES AND TOOLS - DMP/CDP
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
- DIGITAL MARKETING STRATEGIES AND TOOLS - Artificial intelligence solutions
Description Mobile messaging expert
- High-performance SMS marketing
- RCS: innovative and interactive campaigns
- B2C databases (+31M GDPR-compliant profiles)
- Voice message service
Also: API, ISO 27001 certification, expert support...
Let’s meet to talk targeting, performance, and real results.
- High-performance SMS marketing
- RCS: innovative and interactive campaigns
- B2C databases (+31M GDPR-compliant profiles)
- Voice message service
Also: API, ISO 27001 certification, expert support...
Let’s meet to talk targeting, performance, and real results.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Databases
- DIGITAL MARKETING STRATEGIES AND TOOLS - SMS/MMS Routing Platform
Description Iteractii Group, a French expert in digital marketing and client relations, supports companies across various sectors—e-commerce, healthcare, etc.—throughout the entire journey of clients, prescribers and users. Its omnichannel approach and tailored solutions optimize commercial performance, customer insight and user experience.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO/SEM
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Paid
Description JVWEB has 21 years of expertise in acquisition strategy for over 600 clients.
We are 95 experts from 5 nationalities and 7 developers who support you in France and internationally.
Our Professions: SEA, SEO, Netlinking, Social Ads, Display, Amazon + 1 Data and Innovation division with over 62 tools and 40 AI Algorithms.
We are 95 experts from 5 nationalities and 7 developers who support you in France and internationally.
Our Professions: SEA, SEO, Netlinking, Social Ads, Display, Amazon + 1 Data and Innovation division with over 62 tools and 40 AI Algorithms.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Retail Media
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO/SEM
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Paid
Description Leader in contact center solutions in France with over 400 equipped centers, kiamo combines performance and efficiency to elevate customer relationships to a level of excellence across the channels.
Kiamo offres the freedom to choose:
- Service access (purchase/subscription/hybrid)
- Hosting (private cloud/on-premises/hybdrid)
Kiamo offres the freedom to choose:
- Service access (purchase/subscription/hybrid)
- Hosting (private cloud/on-premises/hybdrid)
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Ergonomics of workstations
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
Description The leading AI-driven knowledge management platform trusted by 150+ customer service teams to deliver the right knowledge at the right time and place. Unlock seamless customer experiences thanks to our powerful all-in-one suite: intelligent knowledge base, dynamic FAQ, and learning management system.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge bases
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer intelligence
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
Description CRM Orchestration AI for real-time one-to-one marketing.
Omnichannel, predictive, universal.
Give meaning to your campaigns to maintain customer engagement and loyalty.
Reduce pressure while optimizing your tools and operations.
Expand your customer base and intelligence.
Embrace a carbon-less CRM.
Omnichannel, predictive, universal.
Give meaning to your campaigns to maintain customer engagement and loyalty.
Reduce pressure while optimizing your tools and operations.
Expand your customer base and intelligence.
Embrace a carbon-less CRM.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer intelligence
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multi-channel relationship marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
Description Odigo, a European leader in Contact Center as a Service (CCaaS) solutions, supports businesses and public institutions in transforming their customer relations. Our omnichannel solution, powered by AI and easily integrable with CRMs, ensures a seamless and efficient experience between brands and their customers
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
Description At Onepilot, we’re redefining Customer Care outsourcing with the perfect mix of humain, tech integration, and AI.
We help 250+ companies such as Decathlon, SNCF, Cooltra, Alan, and Qonto deliver outstanding Customer Experience. We provide the right support across all agent locations, languages, time slots, and channels.
We help 250+ companies such as Decathlon, SNCF, Cooltra, Alan, and Qonto deliver outstanding Customer Experience. We provide the right support across all agent locations, languages, time slots, and channels.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge bases
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description It all starts with a conversation !
Just like the 5,200 companies that have adopted us, engage your customers sustainably by combining conversational media, artificial intelligence and our powerful digital solutions. RCS, AI Voice Agents, Videobot and digitization of customer journeys What are you waiting for to get started?
Just like the 5,200 companies that have adopted us, engage your customers sustainably by combining conversational media, artificial intelligence and our powerful digital solutions. RCS, AI Voice Agents, Videobot and digitization of customer journeys What are you waiting for to get started?
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer journey modeling
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
- DIGITAL MARKETING STRATEGIES AND TOOLS - Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multi-channel relationship marketing
Description For over 20 years, Outsourcia has been supporting companies in France, Morocco, Tunisia and Madagascar. A specialist in customer relations and outsourcing, the Group relies on innovation (OutsourcIA Lab) and people to create links and generate value.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multilingual solutions
Description Ringover is a cloud communication solution combining phone, video, SMS, and collaboration tools. Designed for sales and support teams, it boosts productivity and customer experience through CRM integrations and AI-powered features.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Telecom and Voice over Internet Protocol (VoIP) operator
- DATA COLLECTION AND ANALYSIS - Speech to text
Description French SaaS solution for centralizing and analyzing all your customer feedback (surveys, opinions, conversations). Thanks to our AI and semantic analysis, turn every piece of feedback into a lever for action to improve your customers' experience. Give meaning to your data and deliver exceptional CX.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer voice collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- DATA COLLECTION AND ANALYSIS - Customer feedback and surveys
Description The 2nd largest operator in France, SFR Business has more than 25 years' experience in the customer relations market, with more than 800 customers placing their trust in the company. SFR Business, a Cisco Gold Provider in collaboration and customer relations, also brings its expertise in connectivity, cybersecurity, cloud and network.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- DIGITAL MARKETING STRATEGIES AND TOOLS - SMS/MMS Routing Platform
Description Skeepers is the European leader in shopper engagement solutions.
We provide a fully integrated one-stop-shop UGC suite for brands to
bond with consumers, amplify reach, boost engagement, drive sales
and customer retention. More than 8,000 clients across the globe
use our AI-based solutions.
We provide a fully integrated one-stop-shop UGC suite for brands to
bond with consumers, amplify reach, boost engagement, drive sales
and customer retention. More than 8,000 clients across the globe
use our AI-based solutions.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer voice collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Influence marketing
- DATA COLLECTION AND ANALYSIS - Customer feedback and surveys
Description Smart Tribune is the knowledge management platform designed to centralize, structure and distribute reliable, secure business knowledge across all channels: help center, knowledge base, AI chatbot and advisor co-pilot. A unified solution, powered by trusted AI, with expert support every step of the way.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge bases
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Employee support tools
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description We+ is a consulting firm specialized in digital transformation. We support our clients in the development, redesign, and maintenance of their e-commerce platforms (Prestashop, Shopify, Magento…) and business applications, with strong expertise in CMS, payment systems, and application maintenance.
Activities
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Mobile commerce and applications
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Website / e-shop development
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Payment
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - PIM (Product Information Management) / DAM (Digital Asset Management)
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Commerce platform
Description Wizaly is the leading customer journey analytics solution specialized in attribution. By leveraging AI and MMM, it objectively measures the contribution of each touchpoint to optimize marketing decisions and boost advertisers' business performance.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversion
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing attribution solution
- DIGITAL MARKETING STRATEGIES AND TOOLS - Artificial intelligence solutions
Description Our AI agent platform automates customer support across all written channels, 24/7 and in multiple languages.
The result: up to 70% of tickets handled automatically, lower support costs, and significantly improved customer satisfaction.
Every response remains personalized, even at scale.
The result: up to 70% of tickets handled automatically, lower support costs, and significantly improved customer satisfaction.
Every response remains personalized, even at scale.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description As a leading SaaS provider, Zoho offers a suite of 55 powerful applications to transform your business. For over 25 years, we've been meeting all your business needs: sales, marketing, customer support, automation, collaboration, HR, finance and productivity - with Zoho CRM as the gold standard for customer management.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Mobile and cloud-based CRM solutions
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)