2025 Plenary Conferences
SEPTEMBER 17th
9am - 9.45am
Customer Experience
Emotions at the heart of the customer experience. Emotional awareness, the marker of champions.
Digital Marketing
Re-inventing E-commerce and omnichannel in the age of apps, social networks, messaging, data and AI.
2.25pm - 3.10pm
Customer Experience
Le Savoir-Relier: Transforming the Customer Experience through Relational Intelligence
Digital Marketing
Awakening and surprising consumers
SEPTEMBER 18th
9am - 9.45am
Customer Experience
Augmented experience: how is AI reshaping customer relations?
Digital Marketing
Re-position, innovate, deploy effective strategies responding to current and future transformations with or without AI.
2.25pm - 3.10pm
Customer Experience
AI in Customer Relations: Between Dramatic Fiction and Business Reality
Digital Marketing
Collaborating with startups and innovating
Exhibitor workshops
Exhibitor Workshops
Discover our exhibitors’ innovative solutions by attending the workshops.
