Conferences & workshops organized by GLANCEABLE
Fnac Darty deploys Glanceable and its AI agents to deliver a better Marketplace customer experience
Bilel Raouli, Head of Marketplace Customer Experience at Fnac Darty, will discuss the collaboration with Glanceable and the impact this AI solution has had on the Fnac Darty marketplace, as well as the challenges it has helped address.
A new chapter of the partnership is unfolding with the introduction of the first AI‑agent workflows, set to amplify customer relations and marketplace performance even further.
Fnac Darty and Glanceable will present this innovation and the results they expect to achieve.
Conference Moderator:
Ilan MEZIERE
VP SALES – GLANCEABLE
Speaker:
Bilel RAOULI
Head of Marketplace customer experience – FNAC -DARTY
Glanceable turns customer feedback into strategic decisions. Powered by our proprietary AI, our platform unifies, analyzes, and prioritizes feedback from all channels—audio, text, and surveys—to uncover key friction points and generate actionable plans. The result: time savings, measurable NPS impact, and improved collaboration.
Request your free badge