All4Customer Meetings will gather 2 500 participants over two days, customer experience, digital marketing and e-commerce departments.

It will be organized in such a way that all professionals will meet in a targeted way and without wasting time in a business and high-end location : The Palais des Festivals in Cannes.


As part of its Top Decision Makers Programme, we invite you as a client and take care of your entire stay in Cannes (Flight, hotel accommodation and catering…).

You will participate in meetings and business lunches pre-organized and validated together beforehand thanks to a matching platform specially put online by Weyou Group.

You will attend the keynote animated by an expert and the workshops organized by our exhibitors.


September 17th

5pm-9pm : Transfers to Cannes
9:30pm-11:30pm : Welcome dinner/cocktail

September 18th

9:00am-10:00am: Conference
10:15am-12:10am: Business meetings
12:20am-13:05pm: Workshops
13:05pm-2:30pm: Business lunches
2:40pm-3:45pm: Business meetings
4:00pm-4:45pm: Workshops
4:55pm-6:20pm: Business meetings
Free evening

September 19th

9:00am-10:00am: Conference
10:10am-11:40pm: Business meetings
11:50pm-12:35pm: Workshops
12:35pm-2pm: Business lunches
2:10pm-2:55pm: Workshops
3pm-5:45pm : Business meetings
From 8:30pm: Gala dinner/cocktail
Return on September 20th

Profiles of top decision-makers

Brand manager
Chief Data Officer
Chief Digital Officer
Communication Director / Manager
Customer Experience Director / Manager
Customer Relationship Director / Manager
E-Commerce Director / Manager
General Manager / CEO
Innovation Director
Head of / CRM Manager
Head of / Responsable Acquisition
Head of Information Technology
Marketing Director / Manager
Strategy Director
Traffic Manager

The event will allow you to :

  • Exchange in one to one on projects related to your function and your current events between Homologues and Experts.
  • Research new trends and learn about the latest innovations in your field of activity

Salary size

  • less than 100 employees
  • from 100 to 500 employees
  • More than 500 employees


  • BtoB
  • BtoC
  • BtoB & BtoC


  • Customer Relationship Management
  • Marketing
  • E-commerce
  • CIO & CEO

Who are you going to meet?


  • Analysis of customer feedback / Conversation analysis
  • Artificial intelligence solutions
  • Big data and customer intelligence
  • Callbot, Chatbot and Messagingbot solutions
  • Change Management / Transformation
  • Contact center software
  • Contact centers/Customer relationship outsourcing
  • CRC quality control
  • CRM / SOCIAL CRM / Omnichannel management platform solutions
  • Customer data collection and processing
  • Customer interaction management
  • Customer journey modeling
  • Customer knowledge / Data
  • Customer loyalty management
  • Customer relationship and experience consulting
  • Employee assistance tools
  • E-reputation
  • IT services integrator
  • IVR / CTI
  • Mobile services
  • Quantitative and qualitative customer research
  • Self care tools
  • Social media monitoring
  • Software for robotic process automation
  • Solutions for disabled customers
  • Team skills analysis (planning / Human Resources Management)
  • Telecom Operator /VOIP
  • Training organization
  • Workstation ergonomics


  • A/B testing
  • Acquisition
  • Activation media
  • Affiliate marketing
  • Collaborative marketing platform for network animation
  • Content marketing / Brand content
  • Customer Community Platform
  • Data visualization
  • Database marketing
  • E-advertising, Retargeting
  • Email Builder
  • Influencer marketing
  • Marketing attribution solutions
  • Mobile marketing / mobile applications
  • Multi-channel relationship marketing
  • Multilingual solutions
  • Performance marketing
  • Platform for automating local network marketing
  • Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
  • Retail Media
  • Rich and Video marketing
  • Sales Enablement Platform
  • Social Marketing / Social Selling
  • UX / User experience
  • Virtual reality / Augmented reality


  • Apps
  • Artificial intelligence for recommendations
  • Contactless payment
  • Digital wallet
  • Drive/Web to store
  • E-Catalogs
  • E-Commerce outsourcing
  • E-Commerce platform
  • E-Merchandising
  • E-Payment
  • Hosting
  • Marketplaces
  • M-Commerce/ Mobile sites
  • M-Payment
  • Search engines
  • Secure payment
  • WeB / E-Shop development


Join Us

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Dedicated platform only to join the top decision makers program